Lead, Inspire, and Develop High-Performing Teams

Are you a passionate people leader with experience managing large operational teams in a fast-paced environment? We are looking for a Game Presenter Team Manager to drive team performance, employee engagement, and operational excellence within a dynamic international organization.

This role is ideal for an experienced manager who thrives on coaching, mentoring, and developing talent while ensuring operational targets and quality standards are consistently achieved.

Your Responsibilities

People Leadership & Team Management

• Lead, motivate, and directly manage a team of 25+ employees
• Create a positive, high-performance culture focused on accountability, collaboration, and engagement
• Conduct regular one-on-one meetings, coaching sessions, and performance reviews
• Support employee growth through continuous feedback, mentoring, and career development planning
• Facilitate effective team communication and foster a supportive working environment

Operational Management

• Ensure smooth day-to-day operations and consistent achievement of operational KPIs
• Monitor productivity, attendance, and overall team performance
• Manage absence, disciplinary, and grievance processes in line with company policies
• Identify operational challenges and implement effective solutions

Performance & Development

• Analyze performance trends and address gaps through targeted improvement plans
• Collaborate closely with training teams to support onboarding and ongoing employee development
• Drive initiatives that improve operational efficiency and team performance
• Recognize and develop high-potential talent within the team

Compliance & Quality Standards

• Work closely with cross-functional stakeholders to align operational objectives with business goals
• Maintain high standards of professionalism, quality, and operational discipline
• Ensure all policies, procedures, and compliance requirements are followed consistently
• Promote a culture of continuous improvement and accountability

What We’re Looking For

Experience

• Minimum 3 years of experience in a similar leadership role
• Proven experience directly managing teams of at least 25 employees
• Experience in a fast-paced operational environment
• Experience within iGaming, Live Casino, or related industries is considered an advantage

Education

• High School Diploma required
• Degree in Management, Business, or a related field is considered a plus

Skills

• Advanced knowledge of Microsoft Office 365
• Strong leadership, coaching, and mentoring abilities
• Excellent communication and interpersonal skills
• Strong conflict resolution and problem-solving capabilities
• Effective organizational and time management skills
• Ability to perform under pressure in a fast-paced environment
• Advanced English communication skills, both written and spoken
• Flexibility to work shifts when required

What’s Offered

• Competitive salary package
• Referral bonuses up to €2,000 NET
• Private health insurance from day one
• FitPass membership and discounts at popular brands after three months
• Modern studio facilities in New Belgrade
• International and multicultural working environment
• Clear career progression opportunities
• Access to personalized learning and development programs designed to support long-term career growth

Why Serbia?

Belgrade offers a unique combination of career opportunities, affordability, vibrant culture, and an expanding international business community. As one of Southeast Europe’s fastest-growing hubs, it provides an exciting environment for professionals looking to grow their careers while enjoying an excellent quality of life.

About Us

Worldwiders is a global recruitment company specializing in executive search and specialist recruitment worldwide. Since our journey began in 2016, we have become a trusted partner for tailor-made recruitment solutions, connecting top talent with prestigious opportunities across the globe. With a proven track record of more than 7,000 successful placements and 400+ satisfied partners in over 40 countries, our expertise ensures we match the right talent with the right company to drive career growth and organizational success.

Worldwiders also serves as the umbrella organization behind our specialized recruitment brands, Nordic Jobs Worldwide and Multilingual Jobs Worldwide. Each brand focuses on specific markets and talent segments, enabling us to deliver highly targeted recruitment solutions while benefiting from the global reach, expertise, and network of the Worldwiders group.