Do you want to play a key role in delivering high-quality consultancy? Our client is looking for an exceptional Global Payroll Program Manager to join their team in Spain

Join an innovative company that blends cutting-edge technology with human expertise to provide world-class payroll and human capital management solutions. With full remote flexibility and impactful global projects, this is your opportunity to grow your consulting career from the comfort of your home.

About the company

Our client is a technology-enabled, people-powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, it blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale.

Supporting over 1400 customers in 33 countries, it partners with customers at every stage of their journey, to help drive their vision forward. Its team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, this company is the perfect place to put your passion to work.

About the role

The Program Manager is accountable for planning, governance and overseeing the successful delivery of the program’s output/product. They are the key point of contact for program management of STRADA’s clients by providing oversight to project managers and other key team members. The Program Manager establishes the overall plan by integrating the project plans for constituent projects and creating the plans for supporting program functions. This includes management of scope, schedule, finance, quality, resources, third parties, risk, change and communications, in order to effectively forecast, monitor, manage, and identify program variances

Responsibilities

• Manages program efforts from initiation through deployment ensuring that delivery is in accordance with budget, timeline and is of the required quality standards to meet client expectations
• Defines and leads the project governance and overall program planning efforts by working with the Project Managers, Client, Account Team, and other key Stakeholders.
• Works with the client and Account Team to establish program leadership forums, tracking tools, and change request procedures. Note: For ongoing clients, the Program Manager participates, where needed.
• Sets up and maintains (directly or indirectly) the integrated program management tools including cost estimates, resource plans, critical path views, risk mitigation plans, status reports and overall progress metrics and related presentations. NOTE: For ongoing clients, this only applies to some clients / some projects. This is evaluated by client and by project.
• Ensures effective transition to the Ongoing/Operations team.
• Provides leadership and management support to colleagues working on the program.
• Primary escalation point for Project Managers and other team members who need assistance resolving delivery issues.
• Interfaces with the client to facilitate overall governance and to build an effective partnership, where applicable. Note: For ongoing, this is limited to a selected group of clients.
• Works with the other members of the Account Team to provide status updates to the client, the program team, Steering Committees, and other stakeholders.
• Manages and reports on the program financials including providing estimates, the on-going allocation of financial resources and the regular reporting of the state of the project financials.
• Employs and promotes best practice methodologies working within a framework that includes process definition, templates, tools and STRADA standards.
• Ensures project deliverables across the program are within STRADA standards and contracted delivery model. Make certain any differences are identified, reported, and resolved effectively.
• Develop the team to achieve outcomes acting as a coach and a mentor to develop individuals.
• Create strong morale in the delivery team and manage conflict resolution.
• For ongoing, partner with aligned STRADA Delivery Executives to provide PMO support for assigned portfolio(s) clients, support capacity planning process, manage new resource requests until fulfilled and support talent development via coaching and feedback.

Accountabilities

• Ensure compliance to client's standards is adhered to across the projects being delivered.
• Ensure issues are escalated through the appropriate channels for support in resolution and to raise senior management awareness.
• Share best practice and key learnings to support continuous improvement.
• Deliver program/project reporting and maintain systems of information in accordance with STRADA’s standards.
• Build relationships at both a transactional and strategic level to support the achievement of key outcomes and joint goals.
• Identify and solution business growth opportunities.
• Develop new approaches and solutions as part of a continuous improvement cycle.
• Support sales and commercial activities, as needed and as part of ongoing change management.

We believe that you can

• Building Effective Teams - Open up the world of opportunity, develop networks and blend people into teams where needed. Ensure effective communication, foster open dialogue, encourage people to act responsibly & take accountability for their work, defines success in terms of ‘One Team’. Creates strong morale and spirit in the team.
• Drive Innovation - Be a problem solver. Enable & drive innovation by working with teams to develop new approaches and solutions to problems that have not been previously done. Embrace & support change and suggest implementation strategies. Seek, develop and test unique opportunities for business improvement and/or growth.
• Develop Others - Delegate’s responsibility allowing employees freedom to decide how they will accomplish their goals and resolve issues. Applies sound people management practices, to enable others to deliver, whilst actively provides feedback and coaching to maximize their full potential.
• Grow Client Relationships - Establish and develop effective relationships with clients and gains the trust and respect in developing ideas, proposals, projects and solutions that are mutually & financially beneficial.
• Be Results Oriented - Maintain and apply a broad understanding of the business vision and the STRADA Way of working. Understand financial management principles to ensure decisions are based on this. Establish & embed quality processes, that are repeatable and scalable, to create discipline, accountability & focus whilst driving others to deliver results.
• Commerciality - Drive commercial acumen and ensure adoption of best practices.
• Technical/Operations - Understand the technical/operational solutions required for delivery.
• Service Operations – Identify skills/support in Service Readiness.
• Project Acumen - Implement and ensure compliance with methodology.
• Strong ability to advocate a creative atmosphere and facilitate entrepreneurial meetings.
• Strong communication skills. Provides information to others both internal and external to the organization; represents the organization to customers and other external sources.
• Strong interpersonal skills to support team building: Builds mutual trust and encourages respect and cooperation among team members.
• Strong ability to develop cooperative relationships to achieve results through a win-win relationship.
• Strong ability to engage others in the attainment of the vision for the future. Influences others by enthusiastically sharing the future vision as a means for them to attain their goals.
• Strong ability to establish alliances with other departments and organizations by recognizing dependencies in order to assess potential partnership and commitment to the program.
• Strong awareness of cultural diversity and can embrace and capitalize those differences; applies knowledge in decision-making process.

Formal Education & Certifications

• Bachelor’s degree and/or equivalent work experience required
• Project Management Professional (PMP) certification (or working toward certification within 12 months), PRINCE2 certification or equivalent preferred

Candidate profile

• 11-15 years of project/program management experience.
• Strong practical experience in project management, which was gained through managing large and complex projects.
• Good knowledge and handling of project and program management methodology and techniques.
• Strong leadership and management skills.
• Good knowledge of budgeting and resource allocation procedures.
• The ability to find innovative ways to resolve problems.
• Endorse change, sponsor change initiatives and search for other organizations’ best practices to adopt or modify change.
• Strong ability to identify project risks by defining risk strategies and developing the risk management plan in order to reduce uncertainty throughout the project lifecycle.

Employer offers

• Fully remote position based in Spain
• Opportunity to work on impactful international projects
• Professional development and career advancement
• Inclusive and collaborative team culture
• Flexibility to balance work and life
• Competitive employment conditions
• Health coverage options
  
• Wellbeing and support programs