Our client is seeking a strategic and technically strong Payment Platform Owner & Implementation Lead to drive the transformation of its global digital payments ecosystem. This is a high-impact role at the centre of digital, financial, and operational innovation within a fast-scaling international environment.

This position offers the opportunity to architect and scale a next-generation payment infrastructure across multiple markets and operating models. The successful candidate will play a critical role in shaping how a global organisation manages payments, invoicing, tax, and financial compliance across its entire portfolio.

About the company

Our client is the world’s largest provider of flexible workspace solutions, operating thousands of locations across more than 100 countries. With a rapidly expanding global network and a strong focus on digital transformation, the organisation partners with businesses of all sizes to deliver innovative hybrid work solutions worldwide.

What will you do?

• Serve as the primary owner of the Stripe Connect payment platform within the digital team, with responsibility for architecture, capability definition, roadmaps, and operational performance.
• Lead the implementation and optimisation of Stripe Connect across all customer journeys, including online platforms, in-centre transactions, recurring billing, marketplace-style flows, Day Pass, meeting rooms, and digital commerce for both direct and third-party operators.
• Define and maintain a global payment capability model covering authorisation, capture, settlement, payouts, refunds, chargebacks, dispute handling, reconciliation, invoicing, and tax.
• Design market-specific payment flows compliant with local regulatory, tax, invoicing, and data requirements.
• Build capabilities supporting both Disclosed Agent and Principal operating models, ensuring correct handling of funds, revenue recognition, and customer communication.
• Collaborate closely with Finance, Tax, Legal, and Treasury to ensure jurisdictional compliance.
• Integrate the payment platform across websites, e-commerce journeys, digital applications, regional platforms (including China-based ecosystems), B2B workflows, CRM, ERP, billing, accounting, and identity systems.
• Provide clear functional and technical requirements for global and regional deployments.
• Define tax-compliant invoicing processes, including billing content handover, tax calculation, and invoice distribution across channels.
• Ensure support for both global recurring billing models and transactional usage-based products.
• Partner with Finance Operations and Shared Services teams to ensure accurate reconciliation, general ledger posting, and settlement processes.
• Ensure compliance with PCI, data protection, fraud prevention, and financial control frameworks.
• Establish governance processes covering payment releases, exceptions, incident management, and change control.
• Monitor and optimise performance metrics such as authorisation rates, payment success rates, cost of acceptance, and dispute volumes.
• Act as the primary relationship lead for Stripe Connect, managing roadmap alignment, performance, commercial terms, and escalations.
• Collaborate with global development partners across EMEA, APAC, India/China, and the Americas.
• Influence senior stakeholders across Technology, Digital, Finance, Commercial, and Country Management to standardise global payment practices.

Requirements

• Proven experience implementing or owning a modern payment platform within a large, multi-country organisation.
• Hands-on experience with Stripe Connect, including marketplace-style flows, multi-party payments, payouts, compliance configurations, and onboarding processes.
• Strong understanding of payments in commercial property, retail-style, or multi-location environments with recurring billing and complex product catalogues.
• In-depth knowledge of global payment methods, settlement processes, refunds, dispute management, and financial reconciliation.
• Experience operating under Disclosed Agent and Principal models and understanding their impact on payments, invoicing, tax, and accounting flows.
• Ability to define clear functional and technical requirements and collaborate effectively with engineering teams.
• Strong familiarity with global invoicing standards, tax variations, revenue recognition, and financial operations.
• Excellent stakeholder management and communication skills across regions and disciplines.
• Experience within multinational organisations and complex digital ecosystems is advantageous.
• Understanding of CRM, ERP, billing platforms, and large-scale digital transformation programmes is desirable.
• Knowledge of PCI, KYC/KYB, AML, and data protection compliance frameworks is beneficial.

What you’re offered

• Ownership of a globally strategic payment transformation programme.
• Opportunity to design and deploy a unified, scalable global payment platform.
• Direct exposure to senior leadership across Digital, Finance, and Technology.
• A dynamic, international environment undergoing significant digital evolution.
• The ability to shape modern digital commerce and marketplace-style operating models at scale.

This role is suited to a commercially aware and technically strong payments leader who thrives in complex, multinational environments. It offers the opportunity to leave a lasting impact on a global organisation’s digital and financial infrastructure.

Worldwiders Global Recruitment

Worldwiders is a global B2B recruitment company specializing in executive search and specialist recruitment, connecting top talent with prestigious opportunities worldwide. With over 5,000 successful placements and 400+ partners across 40+ countries, we provide tailor-made recruitment solutions that drive both career growth and organizational success.