We are seeking a Merchandising Director to join a global leader in flexible workspace solutions! This role can be based in Slovakia, Czech Republic, Hungary, Serbia, Romania, Poland, or Bulgaria.

In this role, the Merchandising Director will lead the strategy and execution of how the workspace portfolio is presented to customers, both physically and digitally. The focus is on translating space into story, creating compelling, data-driven experiences that convert interest into action and support commercial success.

About the company
Our client is the world’s largest provider of flexible workspace solutions, with a strong international presence. They are dedicated to redefining how businesses access and experience office space, offering innovative environments that help organizations thrive in a rapidly evolving world of work.

What will you do?

• Design and implement a comprehensive merchandising strategy that supports sales effectiveness across all customer channels, tailored to buyer personas.

• Develop high-impact sales presentation environments (digital and physical) that showcase space offerings, configurations, amenities, and services.

• Align merchandising efforts with broader sales enablement initiatives and go-to-market campaigns.

• Create engaging, visually rich merchandising experiences to drive conversions from awareness to enquiry to closed sale.

• Optimize workspace displays and customer-facing materials for conversion using data, insights, and feedback.

• Partner with marketing to ensure consistent messaging, branding, and storytelling across all sales channels.

• Develop merchandising tools, templates, and digital assets to enhance client tours and virtual interactions.

• Lead merchandising technology initiatives (e.g., virtual tours, configurators, AI-driven platforms) in collaboration with commercial technology teams.

• Integrate merchandising insights into CRM and digital sales tools.

• Analyze engagement and conversion data to refine strategies, conducting competitor audits and trend analysis.

• Maintain a feedback loop with sales to adapt merchandising based on live interactions and outcomes.

Requirements

• 5+ years of experience in merchandising, brand experience, product marketing, or customer journey design within real estate, workspace, retail, or hospitality sectors.

• Strong understanding of visual merchandising principles and their influence on B2B customer behavior.

• Proven ability to align merchandising strategies with sales enablement and commercial objectives.

• Data-driven mindset, skilled in analytics, A/B testing, and customer insights.

• Experience with sales enablement platforms, CRM tools, and digital merchandising systems.

• Excellent stakeholder management and cross-functional collaboration skills.

What you’re offered

• Opportunity to shape the customer journey at a global scale.

• Exposure to cutting-edge digital tools and merchandising innovations.

• A collaborative environment working with Sales, Marketing, Product, Technology, and Operations teams.

• Career growth within a rapidly expanding, international organization.

• The chance to influence how millions of customers experience flexible workspaces worldwide.

If you thrive at the intersection of creativity, strategy, and sales enablement, and want to play a key role in shaping how workspace solutions are experienced, this opportunity is for you.

Worldwiders Global Recruitment
Worldwiders is a global B2B recruitment company specializing in executive search and specialist recruitment, connecting top talent with prestigious opportunities worldwide. With over 5000 successful placements and 400+ partners across 40+ countries, we provide tailor-made recruitment solutions that drive both career growth and organizational success.