Location: Remote
Department: Finance / Accounts Receivable
Job Type: Full-time

About the Company

The company is a global industry leader with a strong presence in more than 70 countries and a workforce of over 50,000 employees worldwide. They operate across diverse business segments and serve a broad portfolio of commercial and industrial customers. Their commitment to innovation, operational excellence, and sustainability drives their mission to deliver high-quality products and services that meet local market needs. With a collaborative and inclusive culture, the company invests in people development and empowers employees to grow in their careers while making a global impact.

Fundamental Purpose of the Role

This position plays a critical role in managing credit and collection activities for business customers in Denmark, with a strong focus on Architectural accounts across X-SBUs and acquisitions. The goal is to ensure effective receivables management, reduce overdue balances, and maintain strong relationships with both internal and external stakeholders.

Key Responsibilities

Credit Management

• Follow local and EMEA credit policies.
• Review and assess credit limits for existing customers.
• Manage and release blocked orders as per policy.
• Monitor and mitigate customer credit risks through proactive communication.
• Maintain and update master data for automated communication.
• Support the integration of new business acquisitions or extensions.

Collections

• Follow standardized Dunning procedures.
• Conduct collection calls and email follow-ups to recover outstanding payments.
• Encourage payment of overdue receivables via mail correspondence and customer calls.
• Resolve customer disputes and document root causes.
• Maintain accurate and up-to-date collection files.
• Collaborate with the Credit Manager to address delinquency issues.
• Review and monitor all relevant collection reports.
• Ensure timely follow-up on payment arrangements.

Credit Insurance (When Applicable)

• Apply and enforce credit insurance policies.
• Work closely with colleagues in the central business office on credit insurance matters.

Processes & Compliance

• Adhere to global and local company policies and internal control procedures.
• Identify and help eliminate inefficient or redundant activities.
• Maintain proper documentation and archiving of supporting materials.

Communication & Collaboration

• Provide timely, clear communication with both customers and internal stakeholders.
• Work closely with a Danish colleague in Søborg to coordinate efforts.

Tools & Techniques

• Utilize standard tools and participate in global standardization initiatives.
• Support process improvement projects and management directives.

Qualifications & Skills Required

• Fluency in Danish and English.
• Service-minded and empathetic with a customer-centric approach.
• Strong business writing and professional communication skills.
• At least 1–2 years of experience in credit and collections or a related function.
• Solid knowledge of Excel; experience with AX and willingness to learn new ERPs.
• Strong analytical and problem-solving skills.
• Detail-oriented with the ability to manage multiple priorities. 

Preferred Profile

• Previous experience handling large customer portfolios.
• Knowledge of Accounts Receivable processes.
• Familiarity with working in a matrix organization.

 Key Success Factors

• Building trust and respect across teams and customer accounts.
• Demonstrating local market understanding and customer perspective.
• Taking responsibility, working with empathy, and having a detail-oriented mindset.

What They Offer

• Fully remote work
• A collaborative work environment with development opportunities.
• Competitive salary and benefits, tailored by location.
• Inclusion in a diverse, global organization with long-term career paths.

About Us

Worldwiders is a global B2B-oriented recruitment company that specializes in executive search and specialist recruitment worldwide. Since our journey began in 2016, they have become the go-to partner for tailor-made recruitment solutions, connecting top talent with prestigious opportunities across the globe. With a proven track record of over 5000 successful placements and 400+ satisfied partners in 40+ countries, our expertise ensures that they match each talent and company with the best opportunities to drive career growth and organizational success.

To cater to specific markets and meet the diverse needs of industries and roles across the globe, they operate through a diverse portfolio of five specialized brands: Nordic Jobs Worldwide, Multilingual Jobs Worldwide, Asian Jobs Worldwide, IT Jobs Worldwide, and our dedicated Executive Search brand. Each brand is uniquely designed to focus on particular markets, ensuring comprehensive and customized recruitment solutions. Contact us today to explore how they can elevate your career or support your recruitment needs.